Support

Xangati is committed to delivering outstanding products and services that enable our clients

Our customer support team includes highly experienced engineers that know our product and work closely with our research and development organization and our technology partners.

Our customer support portal gives you round-the-clock access to our support services. With Web access, you can easily open a new ticket or check the status of an existing ticket.

All Xangati support and maintenance contracts include:
  • Unlimited phone and email support

  • 24 x 7 access to our customer portal for ticket creation / tracking

  • Licensed software upgrades and patches

End of Availability Notice

We have announced End of Availability and End of Support dates for Xangati management software versions XSR11 and below. Please read the key timelines and support options that are now available.

Contact Information

Existing customers can report an incident or ask our advice via e-mail at support@xangati.com or via Support Phone numbers listed below or Support Login (see below):

If for some reason your secure user ID and password is not working when accessing our online support portal, please contact us by e-mail at support@xangati.com

Want to learn more? Visit our resources page.

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CORPORATE HQ 2331 Zanker Road, San Jose, CA 95131

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